UserTesting
Insights Discovery AI
Turned scattered past research into instant, trustworthy answers. Currently in beta, with real feedback shaping what ships next.
Work
Case studies
[Work index intro: one or two sentences]
UserTesting
Dashboard Redesign
Lifted engagement 44% and cut key research tasks by almost two days by replacing a generic dashboard with one that adapts to each role.
British Gas
New Boiler Assessment
Replaced a one-size-fits-all online boiler journey with a fast, self-serve path built from original ethnographic research into an emotionally loaded purchase.
Paybyphone
Parking Reservations
Piloted a new parking-reservations revenue stream in Seattle, and learned that a pandemic-driven parking glut, not the product, was likely holding adoption back.